Visited today for an X-ray. There were 3 members of staff on the reception desk and 2 seemed nice but found the X-ray reception quite blunt. She looked like she didn’t want to be there. I sat down in an area with loads of spare seats (must admit I didn’t look at the signage as there is almost too much to take it all in). As soon as I sat down I was shouted at to move as I was in the wrong place (by the same woman). I moved as requested. When called for my scan it was a door right by where I had been sitting originally. If it had been really busy I could understand the requirement to move. Anyway not a warm friendly greeting, more like grumpy and unwelcoming.
"Rude receptionist "
Posted via nhs.uk
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See more responses from Kelley-Elle Carvalho