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Care Opinion

Dermatology Treliske Truro

Posted By JRose

"Dermatology Treliske Truro"

About: Bodmin Hospital Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

Very quiet department but felt very welcomed. Had the procedure explained by very kind nurse who was very thorough and courteous. I was put at my ease and was in and out very promptly. I had even spoken to the actual nurse on the phone when I rang up to say traffic was going to delay me. On leaving she even had time and courtesy to show me a way out which was quicker!! I’m into the 3rd week of light therapy now at Bodmin Hospital and so far everyone has been professional and friendly at the same time, even when having to tell me to remove my face mask under visor inside the light booth!! Thank you!!

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 05/09/2022 at 13:02
Published on Care Opinion at 13:02

Hello JRose, thank you for taking the time to post feedback on your experiences of Dermatology. I am glad that you have found our staff courteous and thorough with your treatment and explanations. I will ensure that the team see your feedback as it always provides a boost to know that our patients are having a positive experience at what can be a difficult time. I wish you all the best for your ongoing treatment

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 05/09/2022 at 13:37
Published on Care Opinion at 13:37

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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