"A very hard working team"

I was given an appointment with the out of hours service at Hamilton on a Saturday afternoon in April, with a suspected bad bout of tonsillitis. I was seen very promptly by an Advanced nurse practitioner who was fantastic, checking me over making sure she hadn’t missed anything. She then got a second opinion from the doctor who was working at this time. His name was Dr McNamara, what a gem this man was. He made me feel comfortable during his examination and ensured he explained everything in depth to me before explaining the next steps. His bedside manner was next to none and his calm attitude put me at ease.

 He was actually finished his shift but decided to stay extra to ensure I was checked over before referring me for hospital treatment. This was a very daunting time and the staff made sure I felt as comfortable as possible and really went above and beyond in terms of my care. 

I would just like to thank the ANP who actioned my care and a special thanks to Dr McNamara who is a pleasure to NHS Lanarkshire and really does go above and beyond for his patients.

Just a few of a very hard working team over at NHS Lanarkshires Out of Hours. 

Thanks again to the lovely ANP (apologies for not remembering her name) and fantastic Dr McNamara.