I called NHS24 as my daughter's breathing had become strange following what we thought was a cold. They advised us to go to A&E. We took her to A&E Wishaw General Hospital, where we were told they had not received the promised fax from nhs24 and we should take a seat in the waiting room. After a long wait in the waiting room my daughter suddenly became very hot and her breathing worsened. I took her to reception and they rushed us through to a nurse who sent us through to see a doctor.
We were seen by Dr Kate, who quickly identified my daughter was suffering from a bad case of Croup and had developed a stridor and she must have steroids ASAP. My daughter was stressed and would not open her mouth for me and was struggling really hard so it was difficult to administer the medication. We went to the Resuscitation ward with Dr Kate and nurse Natalie. They both worked as a team to help start the treatment on my daughter ASAP. They explained exactly what was happening, the treatment and prepared us for the possible scenarios. Nurse Natalie was excellent at calming my daughter and was able to get her to take the medication and the nebuliser. They stayed with us the full time checking on my daughter's breathing and getting her fever down. The both women were mothers too and I feel this helped me massively as they were able to give me their experience as both a mother and a health care professional, which at that time kept me from falling apart.
I will never forget what those women did for my daughter and for me and my husband, they were both exemplary that night and they truly did the NHS proud.
Please note I would like to thank these two professionals personally but I am not sure how this can be done apart from a letter to the hospital so further information would be appreciated.
"Toddler with Croup"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP
Posted by Bev1620 (as ),
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