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"Diagnostic laparoscopy Endometriosis"

About: Queen Margaret Hospital / Day Surgery Queen Margaret Hospital / Gynaecology

(as the patient),

I was in the day surgery unit. 

All staff nurses were so nice and very welcoming which made me feel at ease.

As I was getting ready to go into theatre it said on my form it was only a diagnostic and not to have any treatment. 

This shouldn’t have been the case, as I discussed with my doctor previously, at our consultant meeting, that I would like treatment also. 

A nice member of staff said this should have been on my notes. Therefore when asked, the doctor apparently said no, but then came through to see (which I found to be an unprofessional mannerism) and asked me if that’s what I wanted and I said yes.

I felt very uncomfortable and awkward and was not nice when I was just about to go under a general anaeasthetic.

After the surgery, all nurses were lovely and I was looked after well.

The doctor came round and told me news that I did not have any Endometriosis. This is impossible because I have had it for years. They said something else, which I can’t remember cause I was still coming round. 

A member of staff then came to have a chat with me and I literally sobbed my heart out to them. I said how confused and disappointed I was that I have put myself through that and it was an uncomfortable situation. This staff member did apologise, reassured me and said I know my own body and I should get this investigated further.

As I was ready to go home I was given a letter and it states on the letter that my doctor does not want another follow up with me.

I am really frustrated, confused and disappointed.

It was like certain staff weren’t listening or having good communication with other staff when getting ready for theatre, and this makes me feel very uncomfortable.

I suffer from bad mental health and anxiety as it is, so you can imagine how this made me feel.

I came home with painkillers but no instructions/ guide about my recovery.

So I have had to try to get the information myself.

Overall I am really really upset and disappointed. You staff nurses were amazing yet the doctor had no empathy.

I’ve been left confused in regards to my condition so I will now be taking this further.

I will be seeking advice, and also seeking a second opinion. We all know there is no cure for Endometriosis so how can one minute I have it and the next I don’t. Especially when I still have pain. It’s not possible.

I hope this story reaches your staff and I pray no one has to go through what I went through. 

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Responses

Response from Claire Massey, Interim Clinical Nurse Manager, Gynaecology, NHS Fife nearly 2 years ago
Claire Massey
Interim Clinical Nurse Manager, Gynaecology,
NHS Fife
Submitted on 23/08/2022 at 09:36
Published on Care Opinion at 09:36


Good morning, thank you for your feedback. I am sorry to hear how you felt about your experience. I would be happy to discuss this with you further. My name is Claire, I am the Clinical Nurse Manager for Gynaecology. My contact details are 01592 729940 or claire.massey@nhs.scot

Kind Regards

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