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"The work you do is very special"

About: Wessex Clinical Van

(as a staff member posting for a patient/service user),

I suffer from really bad anxiety which makes it very difficult for me to leave my home. I have not been looking after myself or my home because of this and my mood was becoming increasingly low. 

The van and it's staff have been supporting me through a second course of treatment for Hepatitis C and I needed a blood test to see if the treatment had worked. Getting blood from my veins is impossible and the thought of leaving my home to do this was causing my mood to worsen even more.

I was reassured that the van would come to me and that only a blood test using blood from a finger would be needed.

Staff from the van took their time to listen to me about my mood and how bad things were getting for me and helped me to start to make some changes. A blood test was taken and I was contacted later in the day to be told that my treatment had been successful. 

The staff on the van helped me and not only did they give me brilliant news about my treatment but I have now started to take better care of myself and my home. 

I left a message to let them know that finding out my treatment has worked and taking time to listen to me and give me advice about support for my mood has I believe saved my life as I was in a place and no-one knew how bad it was. 

The work you do is very special and I can't thank you all enough. 

If you ever doubt what you do, you need to know that you probably saved my life. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Louise Hansford, Hep C Elimination Coordinator, Hep C U Later, Inclusion nearly 2 years ago
Louise Hansford
Hep C Elimination Coordinator, Hep C U Later,
Inclusion

I coordinate Hepatitis C testing and treatment across the NHS Addictions Providers Alliance

Submitted on 19/09/2022 at 16:19
Published on Care Opinion at 16:19


picture of Louise Hansford

Thank you so much for sharing your experience with us. We were so pleased to hear your hepatitis C treatment has worked. Your story showed us how important it is to adapt services to ensure everyone gets access to treatment. Well done for accepting out help and making changes in your life. We wish you all the best for the future and if you would ever like to get involved with volunteering or mentoring please do get in touch.

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