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Great Service and caring staff.

Posted By jupitergw69

"Great Service and caring staff."

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

The staff at this practice are always friendly and polite. Very welcoming and make u feel comfortable in attending.

Rachel is an asset to the team and is fantastic in her job,  always giving care and attention to a patient who doesn’t like needles/blood etc making me feel calm and relaxed.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion nearly 2 years ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

Submitted on 18/08/2022 at 11:41
Published on Care Opinion at 11:41

picture of Andrew Garratt

Hi Jupiterqw69,

My name is Andrew and I am an Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your story with Rachael and she will be pleased that she made you calm and relaxed while you were having your blood taken.

Kind regards,

Andrew Garratt, Administrator

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