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Care Opinion

Staff explain everything

Posted By Matdw53

"Staff explain everything"

About: South Tyrone Hospital / Ward 2

(as a staff member posting for a patient/service user),

My care in the ward and hospital has been absolutely brilliant so far and I have been so impressed with all the care I have received. I am as happy with my care as it has all been incredible and the staff in the hospital have treated me exceptionally so far which I appreciate. The nurses have been brilliant really couldn’t ask for better. They have all been so nice towards me  knowing they are always there to provide me with quick care. The doctors are very nice and explain everything so well. The food has been very good and I have had no issues

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Responses

Response from Andrea Ballantine, Ward Sister Ward 2, Loane House STH, Adult Community Services, Southern Health and Social Care Trust nearly 2 years ago
Andrea Ballantine
Ward Sister Ward 2, Loane House STH, Adult Community Services,
Southern Health and Social Care Trust

Submitted on 17/08/2022 at 08:41
Published on Care Opinion at 08:41

Thankyou for your kind words regarding your care in my ward.

I am so glad that your care you have experienced has been brillant and that my nurses have provided incredible care.

I will ensure that this is passed over to all my staff.

I will pass on your kind words to the doctors.

I wish you a continued speedy recovery.

Andrea Ballantine

Ward manager

Loane House 2

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Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust nearly 2 years ago
Southern Health and Social Care Trust

Submitted on 17/08/2022 at 14:39
Published on Care Opinion at 14:39

Thank you for posting regarding your hospital experience and for your positive feedback regarding the standard of food, I will share your comment with the Catering Team.

Response from Donna O'Neill, Professional Nurse Lead Loane House, STH, Adult Community Services, Southern Health and Social Care Trust nearly 2 years ago
Donna O'Neill
Professional Nurse Lead Loane House, STH, Adult Community Services,
Southern Health and Social Care Trust

Submitted on 17/08/2022 at 17:26
Published on Care Opinion at 17:26

Hello,

Thank you for taking the time to share your recent admission to South Tyrone Hospital Ward 2.

It is delightful to read you have found staff to be absolutely Brilliant as you have described. The nursing team is led to deliver high quality person centred care which you have experienced.

Nutrition is important to optimise your energy levels through your rehab journey and I am glad to read that you are enjoying your meals.

I will ensure to share your kind feedback with the team.

I hope you have a speedy recovery during your stay!

Kind Regards

Donna O’Neill

Senior Nurse

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