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"Fantastic experience with very helpfull staff"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as the patient),

Usually the experience of visiting here is quite daunting for me, especially my last visit but this time the experience was made so much better by the help of two of the nicest staff memebers I have ever experienced anywhere.

Ruby and Fiona (I may have remembered the wrong names there 😆, sorry) were brilliant from the start, quickest easiest and least stressfull medical procedure I have ever had.

Im Autistic, im very used to having to deal with people who dont understand me, I was thrilled to be treated by a fellow Autistic person. It was so refreshing for someone to understand me without having to explain myself. It was lovely to chat about that and I left the clinic in a really good mood 😀

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Responses

Response from Julia Barraclough, Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT nearly 2 years ago
Julia Barraclough
Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT
Submitted on 19/08/2022 at 13:45
Published on Care Opinion at 13:45


picture of Julia Barraclough

Thank you for taking the time to provide feedback on the service you received. It is so nice to hear how well you were looked after and supported, putting you at ease. I have shared your comments with Fiona and Ruby - you have made their day!

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