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Respectful staff

Posted By Sharonni

"Respectful staff"

About: University Hospital Wishaw / Emergency Department

(as a service user),

My husband attended ED with vomiting and dizziness he was seen and treated within 4 hours !! The care he received was  amazing the nurses showed kindness and compassion even tough the department was extremely busy . Sitting listening I could hear the nurses caring  for and talking to elderly patients giving them dignity and respect. You truly have a wonderful team in ED 

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire nearly 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 15/08/2022 at 14:10
Published on Care Opinion at 14:10

Dear Sharonni

So sorry to hear you had to attend University Hospital Wishaw, Accident and Emergency.

Thank you for sharing your experience with us, it is a great encouragement for staff to be recognised for their care and professionalism.

Thank you,

Karen

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