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"Pre assessment"

About: Antrim Area Hospital / Pre-Assessment Unit Antrim Area Hospital / The Programmed Treatment Unit ( PTU)

(as a service user),

I had my pre assessment today and I can say the attention of staff was very good , they explained every thing in detail, I was impressed by their dedication and courtesy towards me. 

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Responses

Response from Cathy McCoy, Clinical Service Manager, Acute Medicine, NHSCT nearly 2 years ago
Cathy McCoy
Clinical Service Manager, Acute Medicine,
NHSCT
Submitted on 12/08/2022 at 17:05
Published on Care Opinion at 17:05


Dear Billfog

thank you so much for the lovely feedback and I will be delighted to share with staff.

I hape ypur impending procedure goes well

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Response from Marie Devlin, Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services, NHSCT nearly 2 years ago
Marie Devlin
Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services,
NHSCT
Submitted on 15/08/2022 at 12:24
Published on Care Opinion on 16/08/2022 at 09:46


Dear Billfog,

My name is Marie Devlin and I am the manager of the pre op assessment unit in Antrim.

We really appreciate you taking the time to give us feed back. I am delighted that you found your appointment a positive experience. I will pass on your kind comments to the staff.

Regards Marie

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Response from Marbeth King, Lead Nurse, Day Surgery Unit Antrim & Whiteabbey, Day Surgery Mid Ulster, Pre-op Assessment Antrim & Causeway, NHSCT nearly 2 years ago
Marbeth King
Lead Nurse, Day Surgery Unit Antrim & Whiteabbey, Day Surgery Mid Ulster, Pre-op Assessment Antrim & Causeway,
NHSCT
Submitted on 17/08/2022 at 11:33
Published on Care Opinion at 11:33


Dear Billfog,

My name is Marbeth King and I am the Lead Nurse for Pre op assessment.

I am delighted to hear that you had such a positive experience in Pre-op assessment and I am glad that the staff made you feel at ease and explained everything in detail to you.

I am very proud of whole team and I will share your feedback with everyone and I know that they will be delighted to read your kind words.

We really appreciate you taking the time to give us feed back.

Regards Marbeth

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