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Explained in detail

Posted By NelsaM22

"Explained in detail"

About: Royal Cornwall Hospital (Treliske) / Tower Theatres/Recovery Royal Cornwall Hospital (Treliske) / Ultrasound

(as the patient),

I had to go for a biopsy so that the consultant haematologist could work out which type of Lymphoma I have. I was seen on time and the procedure was explained to me in detail before it was carried out. I had a positive experience throughout. I had a small plaster put on the site of the very small wound and they told me that I could remove it in 24 hours. They took 4 samples for analysis and I hope to find out the results in a weeks time. I was reassured by this positive experience at Treliske Hospital which is important as I know I will be having further treatment.

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Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust

Submitted on 19/08/2022 at 15:43
Published on Care Opinion at 15:43

picture of Laura Fletcher

Dear NelsaM22,

Thank you so much for your wonderful feedback regarding your recent experience with our hospital. Please accept my apologies for the delay in responding to you.

I was glad to read that everything was explained to you and that your experience was positive. We are happy that you feel confident to receive your future treatment here.

I will pass your story to the Ultrasound team and ensure that this is passed to the relevant staff that took care of your biopsy.

Kind regards

Laura

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 19/08/2022 at 16:58
Published on Care Opinion at 16:58

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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