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"No empathy or care "

About: Royal Free London NHS Foundation Trust

Came in with a suspected broken finger. After waiting 2 hours for x Ray results I recieved a call my brother in law had died. I asked the lead nurse if she could help out as if my finger wasn't broken I'd need to leave to be with my fiancee. Not only was she unsympathetic and was rude and condescending and said I'd need to choose between the results or my fiancee. She then turned her back on me and when I pleaded with her she said I can't tell you again now are you leaving or not. So I could have a potentially broken bone which I won't find out because I obviously had to prioritise a death in the family.

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