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"Delivery of baby and maternity service"

About: Maternity care / Consultant Led Unit

(as the patient),

My wife and I ended up on a consultant-led unit and endured around 36 hours of tough labour. Things didn’t go as planned and we ended up needing a caesarean section.

My anxiety and worry for my wife was off the scale, the beeping of blood pressure monitors, the medical team talking and looking concerned, my wife in pain and crying. It was all too much.

That was until a lovely anaesthetist called Clementina completely brought me and my wife down to calm again. She took away my wife’s pain and instantly connected with me, spotting I was on edge and she really went out of her way to reassure me and explain what was happening at every stage including during surgery.

If it hadn't been for her, I wouldn’t have been as calm for my wife and would have really struggled with it which would have impacted my wife too. I’ve never met a doctor so compassionate, calm, professional and caring. It really does make all the difference and she really is the epitome of what doctors should be.

I really wanted to meet her again and came back the next day but couldn’t find her so passed on feedback but I really hope she gets the message.

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Responses

Response from Inpatient Clinical Midwifery Manager, Maternity Inpatient Services, NHS Fife nearly 2 years ago
Submitted on 11/08/2022 at 15:49
Published on Care Opinion at 17:10


Hi, Thank you for your feedback. I am sorry to hear that things did not go according to plan. I hope mum and baby are now home with you and family time is a plenty.

I will absolutely ensure the feedback is passed onto the anesthetic team and Clemintina receives this message. I am glad she was a source of support for both you and your wife.

We are always keen for service user feedback and I would be interested in hearing how you feel we could have as a service supported you more as a birth partner. Please feel free to contact me if you wish to discuss and aid us in continually improving our service.

Thanks again

Pamela Higgins

Clinical inpatient Midwifery Manager

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