"Signing form for cancer prescription "

After unfortunately receiving a cancer diagnosis I took a single piece of filled in nhs paperwork to the Spinney for signing and posting to another nhs department. After this form failed to arrive, I completed a second at the Spinney explained the issue to the Dep Manager, and asked would they let me know when the form was completed to enable me to track it. I was informed I would get a text or phone call. That was on Thursday.

On Friday morning, after waiting on hold for 35 minutes, so quick by the Spinney standards, I was told my form was still sat unsigned in an intray and would be done whenever the GP had time. I visited the surgery 10 minutes before the closing time of six. The surgery was quiet, and the staff were unable to confirm either the location of my form or if it had been sent.

To sum, an average practice before being diagnosed with cancer who have become my biggest stressor since my diagnosis, who don’t keep patients informed, who are so busy that the GP can’t take a minute to sign a form , but can get out early on a Friday. Nowt more to say.