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"Admission to Glasgow royal"

About: The Princess Royal Maternity Unit / Gynaecology

(as a service user),

I was in Glasgow royal infirmary the other day for a minor procedure under GA. From the nurses and doctors in the same day admission unit to all the highly trained anaesthetists, surgeons and staff in theatre and recovery, my experience was excellent. Everyone was friendly and welcoming, made sure everything was explained and I was comfortable throughout. Claire took good care of me as I waited to go through to theatre and kept me informed of what was happening. The anaesthetists were chatty and did everything to help me feel relaxed and not worried at all in theatre, whilst efficiently carrying out all their tests and procedures. Post op a very hard worked porter took me to ward 56 where Donna, Aimee and Abi along with all the other lovely nurses, HCSW’s and students took very good care of me until I was allowed home. I was checked on very regularly and had pain relief offered without having to ask. The housekeeping staff were equally friendly and made sure I was given food, water and tea. Special thanks to Aimee who I noticed spent time with every patient chatting about their likes and their lives whilst she carried out essential tasks. Although I wasn’t in long, I felt very cared for by everyone I came into contact with. I hope someone will pass on my thanks to them all. 

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde nearly 2 years ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 09/08/2022 at 18:09
Published on Care Opinion at 18:09


Dear DrB

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the team met your needs during your recent episode of care in Glasgow Royal Infirmary.

I have shared your feedback with the same day admission, surgical, anaesthetics and gynaecology teams. In particular the staff you have mentioned, Claire, Donna, Aimee and Abi who are absolutely delighted to receive this. We are all very proud to be part of the acre we provide as a multi-disciplinary team in Glasgow Royal Infirmary.

Your comments and feedback are so very welcomed.

I hope you are doing well at this time and recovering well from your procedure.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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