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I was treated in a friendly, encouraging and supportive mann...

Posted By Fimcnujoint

"I was treated in a friendly, encouraging and supportive manner"

About: Victoria Hospital / Trauma & orthopaedics

(as a service user),

I had my knee replaced in June 2022, and was able to go home the day after surgery which was unexpected and amazing! 

From pre-assessment to the day of surgery and the aftercare, I was treated in a friendly, encouraging and supportive manner. Many thanks to all the brilliant members of Ward 10 staff who cared for me, the surgeon and Pre-Assessment staff. 🙂

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Responses

Response from Lorna Bellingham, Senior Charge Nurse, National Treatment Centre, NHS Fife nearly 2 years ago
Lorna Bellingham
Senior Charge Nurse, National Treatment Centre,
NHS Fife

Submitted on 09/08/2022 at 18:53
Published on Care Opinion at 18:53

picture of Lorna Bellingham

Good evening Fimcnujoint,

Thank you taking the time to post your feedback in Care Opinion. I am pleased that your surgery went well and that you were well enough to be discharged home the following day allowing you to recuperate at home.

It is also reassuring to know that your stay with us was positive and that you felt informed and supported throughout. I will be sure to pass on your comments to all involved in your care

Best wishes in your continued recovery

Lorna and the ward 10 team

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Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife nearly 2 years ago
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife

Submitted on 10/08/2022 at 11:06
Published on Care Opinion at 11:06

Dear Fimcnujoint

Thank you for sharing your feedback on care opinion. I am delighted that from start to finish you had such a positive experience. It is always good to hear when it all comes together. Each department and their teams strive to ensure we can make your journey as the best it can be.

It is great to hear that you were able to be discharged the following day and able to continue your recovery at home.

I will pass on your feedback to the pre-assessment team.

Best wishes in your ongoing recovery.

Jackie

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