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Lack of empathy and compassion

Posted By neverendingqueue

"Lack of empathy and compassion"

About: Aberdeen Royal Infirmary / Outpatients Outpatients / Women's Day Clinic

(as the patient),

I found the senior doctor showed no empathy or compassion when I attended for appointments.

Appointments take forever to materialise, pre-covid inclusive.

I felt that weight issues were blamed for everything and then I was placed back through the revolving door with a letter for my GP stating it was not their department.  

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Responses

Response from Lynne Smith, Unit Operational Manager, Women's Services, NHS Grampian nearly 2 years ago
Lynne Smith
Unit Operational Manager, Women's Services,
NHS Grampian

Submitted on 19/08/2022 at 09:07
Published on Care Opinion at 09:07

Good morning, I am really sorry to hear of your feedback and would be keen to look into the specifics of your care to see if I can help to resolve this.

I wonder if you would be willing to call 01224 554904 in order for me to have further information.

Thanks.

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