This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Exemplary care

Posted By Charismatic

"Exemplary care"

About: East Midlands Ambulance Service NHS Trust / Emergency ambulance Northampton General Hospital (Acute) / Accident and emergency

(as a carer),

On a busy day, my partner developed stroke symptoms. I phoned 999, and within seven minutes, a team of paramedics arrived. they quickly assessed her condition, and took her to Northampton General Hospital.

The nurses were exceptional. Dedicated, caring and very kind. 

I would be happy to supply an outstanding nurse's name, but suffice to say every nurse was superb. Thank you to the staff, especially Dr Ayse who was exemplary in his concern for the patients in his care.

Highly recommend this outstanding team.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sarah Connerton, Patient Experience Manager, East Midlands Ambulance Service nearly 2 years ago
Sarah Connerton
Patient Experience Manager,
East Midlands Ambulance Service

Submitted on 09/08/2022 at 08:49
Published on Care Opinion at 08:49

Thank you for taking the time to share your kind words with us. We do hope your partner is feeling much better now and we are delighted to hear that our ambulance crews were able to help you and your partner in what must have been a scary time for you all. We are very proud of our ambulance crews.

If you are able to, we would appreciate you sharing your comments with our Patient Advice and Liaison Service (PALS) team, with as much detail as you can (e.g. date, time and location), so that they might identify the crew who cared for you and share your words with them. You may contact them via telephone on 0333 012 4216 10am-2pm weekdays (or leave a voicemail if you wish) or email emas.pals@nhs.net.

Best wishes, Sarah Connerton, Patient Experience Manager, East Midlands Ambulance Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k