"Excellent service"

Although getting an appointment can be a frustrating experience (something that seems to be the norm for most NHS practices these days), I have always found the management and administration of the practice to be excellent. Nothing is too much trouble, and things do get done. My experience of the doctors is also good. They are friendly and accessible, and highly professional in their approach. It must be very demoralising for all staff to receive the kind of criticism contained in some of the reviews on here.