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"Cluttered ward"

About: Craigavon Area Hospital / 2 South Medical & Stroke Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I came to the hospital yesterday and came through the emergency department, there was no wait in ED and I was up on the ward in no time at all. Everything has been okay so far, I haven’t been up for long so I haven’t come across any issues or I don’t feel there could be any improvements so far. The only thing was, when I was going for an x-ray the ward seemed very cluttered as the porters found it very difficult to get the bed through .The food I have tried has been okay, I had some toast this morning and just had lunch there and it was fine. I haven’t been able to get a good look at the menu yet, but there seemed to be a lot on it.

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Response from Nicole Barnes, Clinical Sister 2 South Stroke and Medicine, Acute, SHSCT 2 days ago
Nicole Barnes
Clinical Sister 2 South Stroke and Medicine, Acute,
Submitted on 06/08/2022 at 16:20
Published on Care Opinion at 16:20

Hello Emmgh49,

I am glad that you had a quick journey through A&E was quick and that your waiting time was not long. I am glad that you have found the ward to be good. I am sorry that you feel like the ward was cluttered and it wasn't easy for you to get around. I will pass on your nice comments to staff. It is good to hear that you have been able to enjoy the food. All the best of your onwards hospital journey.

Best Wishes,

Nicole, 2 south medical

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