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"Cherry tree ward"

About: Southend Hospital

I've been identified as red flagged patient at A&E and I ve been sent to cherry tree wing. Since morning I'm sitting here for nearly 6. 5 hours. I just been told I need a ct scan here and still waiting for someone to come and take me for scan. Its quite disappointing for the service which Ive received here at this hospital.

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Responses

Response from Mid Essex Hospital Services NHS Trust nearly 2 years ago
Submitted on 11/08/2022 at 10:48
Published on Care Opinion at 13:38


Good morning,

We are sorry to hear you have had this experience. We will ensure this feedback is passed onto the team at Southend.

If you would like to discuss this further, please call our PALS team on 01702 385333.

PALS office phone lines are open 11am to 2pm, Monday to Friday (excluding Bank Holidays).

Alternatively you can email mse.pals.suhft@nhs.net.

Kind regards,

Patient Experience Team

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