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"Two Brilliantly Talented Nurses"

About: New Cross Hospital / Cardiology

(as the patient),

I was in terrible pain after CABG x 4 and was offered diclofenac, via the route where you don't have to swallow! A somewhat embarrassing option so I started making suggestions, light a candle, maybe dinner first, does this mean we're engaged? The two nurses Ewelina and Jackie appreciated the lightened mood and Ewelina commented that she'd needed that, I think meaning a release from the tension from constantly working at capacity and beyond, providing the finest of care.

Ewelina is helping Jackie to become another brilliant, dedicated nurse. Both helped me with everything I needed when I was at my lowest ebb, Jackie built me up. Both are multi-lingual with Jackie speaking 8 languages! Is that even possible? So what I feel is this absolute power duo should be recognized for their professional brilliance and dedication. I personally witnessed both speaking to non-English speakers to improve their quality of care. So come on NHS let's celebrate this success, not over work staff, and let's celebrate their brilliance when we can!

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Response from Christine Rock, Patient experience support officer., The Royal Wolverhampton NHS Trust 6 days ago
Christine Rock
Patient experience support officer.,
The Royal Wolverhampton NHS Trust
Submitted on 10/08/2022 at 12:25
Published on Care Opinion at 12:25

Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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