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"Available at all times"

About: Specialist Therapy Services / Rushcliffe Heart Failure Team

(as a service user),

Since my diagnosis of heart failure several years ago, I have been under the care of my local community heart nurse, Marissa.

She has been available to me at all times, to discuss my treatment, my care and my on-going condition. She has also supported me in other health issues and pointed me in in the right direction to received appropriate treatment/care. In my opinion, it is these nurses and staff who provide the day to day hands on support that patients such as myself require since they have been diagnosed.

This is invaluable from a patients perspective, when everything can be confusing you know exactly who you can turn to. Without service, I for one feel I would have coped far less well at home.

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Responses

Response from Katie Grant, Lead for Adult Community Nursing, Rushcliffe Community Nursing, Community Health Services nearly 2 years ago
Katie Grant
Lead for Adult Community Nursing, Rushcliffe Community Nursing,
Community Health Services
Submitted on 12/08/2022 at 21:12
Published on Care Opinion at 21:12


To plutowy64,

Thank you for taking the time to give this lovely feedback of your experience of the heart failure service. It is lovely to hear the positive impact Marissa has had on your diagnosis but how she has supported you with other health related needs.

I will make sure this is shared directly with Marissa and she knows the impact she has made.

Kind regards

Katie-PCN lead Rushcliffe

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