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"Awful service "

About: St Helens Hospital

We had a referral from our gp. Appointment got cancelled but no one informed us we waited inside for 2 hours staff just ignored that we are here

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Responses

Response from St Helens Hospital nearly 2 years ago
St Helens Hospital
Submitted on 03/08/2022 at 09:16
Published on nhs.uk at 14:20


Goodmorning, thank you so much for taking the time to share your recent experience. We are sorry to hear that your experience was unsatisfactory. Unfortunately we are unable to look into your feedback fully and involve the relevant departments without some more information. If you would like us to do that, please contact the PALS department via email pals@sthk.nhs.uk and we will be happy to look into this for you.

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