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"kind and genuine people"

About: Daisy Hill Hospital / Female Medical Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

I have been dealing with a variety of issues for a number of months now, and it all came to a head when I got this terrible stomach pain. I phoned my GP to see if there was anything he could do for me, but he advised that I phone 999 immediately. The ambulance staff who took me to the hospital were all lovely. They were very kind and genuine people. Since arriving in the hospital, everything has been 100%. The doctors and nurses are really kind and they do their best to get you what you want. Agnes, one of the nurses, has been especially kind and helpful. The food is also very good. All I can really say is that they are doing their very best for everyone and I appreciate it.

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Responses

Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, NI Ambulance Service last week
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
NI Ambulance Service
Submitted on 03/08/2022 at 10:16
Published on Care Opinion at 10:16


picture of Neil Gillan

Dear Fioew57

Thank you for taking the time to share your valued feedback and detailing your experiences from the ambulance to the ward. It was reassuring to hear that the NIAS staff were kind and genuine. I wish you well with your recovery.

Best wishes

Neil

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Response from Gemma Gill, Sister, Female Medical DHH, Acute, SHSCT last week
Gemma Gill
Sister, Female Medical DHH, Acute,
SHSCT
Submitted on 04/08/2022 at 01:16
Published on Care Opinion at 01:16


thank you for your kind feedback about female medical. I'm glad your stay as an inpatient was a positive one, I will feedback to staff especially Agnes who will be pleased with your kind words.

I wish you well on your recovery post discharge

gemma gill clinical sister female medical daisy hill

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