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"Professional and caring attitudes"

About: Peterhead Community Hospital / Maternity

(as a service user),

I have recently just gave birth to my second daughter at peterhead maternity unit and can honestly say we could not have received better care either times. We will always be forever grateful for the amazing team who delivered my first daughter and quite literally saved her life by highlighting when she was unwell and had her transferred to the NICU so quickly. But also so grateful to all the team we have came across since who have provided us with much needed at times, reassurance and support, that it just felt so natural to give birth again at PMU. I feel lucky to have such a great facility on my doorstep with the lovliest staff. Special thanks to my midwife Natalie who was always an email away even on annual leave and knew us so well by the end of pregnancy number 2, and to Gemma who was just a dream during my second labour and made me feel very relaxed. Thank you to Vivian at reception who always greeted us with the biggest smile and was so helpful over the phone. And as a nurse myself I feel it important to highlight students Ellie and Hannah who will be a great assest to the profession when their time comes, such professional and caring attitudes. We have always spoke so highly of the unit and will continue to do so. 

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Responses

Response from Lorraine Johnston, Interim Community Midwifery Manager, Peterhead Community Maternity Unit, NHS Grampian nearly 2 years ago
Lorraine Johnston
Interim Community Midwifery Manager, Peterhead Community Maternity Unit,
NHS Grampian
Submitted on 10/08/2022 at 07:47
Published on Care Opinion at 07:47


Dear Mumof2beautifulgirls

I would like to congratulate you on the birth of your daughter and on behalf of the team a heartfelt thank you for such sincere words. We are totally overwhelmed with your lovely feedback.

I am immensely proud of the midwifery Team in Peterhead and I will ensure your feedback is shared with them. Natalie, Vivienne, Ellie and Hannah will be honoured by your lovely description of them.

It is also lovely to know you felt so well cared for during the birth of both your daughters and I am delighted you have taken the time to share your experience with us.

I would like to thank you again for taking time to write such lovely words and wish you a future of happiness from the whole team at Peterhead CMU.

Kind regards

Lorraine

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