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Supportive and Attentive Midwives

Posted By Natbs79

"Supportive and Attentive Midwives"

About: Maternity care / Delivery suite / MLU Maternity care / Maternity Ward

(as a staff member posting for a patient/service user),

I came to Daisy Hill Hospital for the birth of my baby boy. The delivery itself went well and all the members of staff were incredibly lovely and supportive throughout the experience.

Up on the Maternity Ward itself the staff have once again been very supportive. I have everything I need here and the staff are always there for you if there is anything at all that you need. Any communication I have had with members of staff has been very good. The staff all have a great attitude to their work and are very attentive in the care that they deliver.

There are a couple of staff that I would like to particularly mention. Firstly, Grainne who was on the ward last night was absolutely lovely to me. I would also like to mention midwife Lavina who was with me during the delivery itself. However, all the midwives I have encountered have been fine.

I have no suggestions for improvement - except maybe that the downstairs café should open on a Saturday as well as on weekdays. 

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Responses

Response from Arlene Hamilton, Acting Sister Delivery Suite DHH, Acute, Southern Health and Social Care Trust nearly 2 years ago
Arlene Hamilton
Acting Sister Delivery Suite DHH, Acute,
Southern Health and Social Care Trust

Submitted on 02/08/2022 at 20:25
Published on Care Opinion on 03/08/2022 at 09:03

Thank you so much for taking the time to leave such lovely feedback on your experience with us.

I'm so glad you felt supported throughout, and that you are so happy with your care on Delivery Suite and the Maternity Ward. I will pass on your comments to the staff, especially Grainne and Lavina.

I have asked Catering Services about the cafe opening hours, and due to staff shortages it is currently only able to be open Monday to Friday. However they welcomed your suggestion and will keep this under review.

Thank you very much again, and congratulations on your new baby boy!

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