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Fantastic Service

Story from nhs.uk

"Fantastic Service"

I attended this clinic for an MRI Scan in March 2022. The scan was of my lumbar spine, pelvis and hips. This established that I was in need of a Replacement Left Hip but it was also noticed that there was an unusual mass.

My GP was telephoned by the Clinic and her attention drawn to this unusual mass, just visible on the MRI Scan.

After further investigations this led to a successful major Operation.

I would have been none the wiser if not alerted to this situation and who knows when this may have been discovered as I was not having any symptoms.

Once again, many thanks to Heath Lodge Clinic for their swift reaction and professionalism.

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Responses

Response from Heath Lodge Clinic nearly 2 years ago
Heath Lodge Clinic

Submitted on 28/07/2022 at 09:45
Published on nhs.uk at 15:43

Dear Stephen,

Thank you very much for taking the time to write about your experience about undergoing your MRI scan back in March to diagnose that you required a hip replacement; and also that the scan detected that you had an unusual mass, that otherwise you would not have been aware of due to a lack of symptoms.

We are pleased to hear that the swift reaction from our clinical team in contacting your GP directly to alert them about the unusual mass, enabled you to undergo prompt further investigations and treatment.

We hope that you are making a good recovery from your major operation to remove the mass, and now wish you all the best for your forthcoming hip replacement.

Thank you again for your review, and will pass on your thanks to the team for their swift reaction and professionalism.

Take care,

From all of the team at Heath Lodge Clinic.

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