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"Hip op on hottest day"

About: Chesterfield Royal Hospital / General surgery Chesterfield Royal Hospital / Trauma and orthopaedics

After my hip replacement surgery, I cannot praise the staff enough. From the consultant, his superstar pa, the anaesthetist, surgery staff and Hasland ward staff all were friendly and kind.

Unfortunately, it was the hottest day of the year and I was not in a good way, 37degrees but there wasn't any aircon or even a single fan on the ward! Throwing up for 5 hours, after surgery, with very low blood pressure in that heat was not very much fun.

My main concern is that there is such a lack of communication between staff, so much so that I had the same conversation at least 4 times about meds which was still changed at the last minute. I did feel bullied regarding medication even though I had full backing of my consultant. All in all, if there was a bit more cohesive thinking, this hospital would be great, the staff are lovely. Maybe new caterers too as the food is dire, I would rather have 1 decent course rather than 3 awful ones.

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Responses

Response from Rachel Walker, Patient Experience Advisor, Chesterfield Royal Hospital NHS Foundation Trust nearly 2 years ago
Rachel Walker
Patient Experience Advisor,
Chesterfield Royal Hospital NHS Foundation Trust
Submitted on 26/07/2022 at 14:21
Published on Care Opinion at 14:33


picture of Rachel Walker

Thank you for your lovely comments regarding your care here at Chesterfield Royal Hospital following your operation and I hope that you are recovering well.

Can you please contact the Patient Advice and Liaison Service (PALS) on 01246 512640 or crhft.acs@nhs.net to make them aware of your concerns and provide you with a resolution.

With kind regards

Rachel

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