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A stroke and the after care

Posted By thebigyin

"A stroke and the after care"

About: Galloway Community Hospital / Acute Medical (Garrick Ward) Galloway Community Hospital / Rehabilitation Scottish Ambulance Service / Emergency Ambulance

(as the patient),

In July I awoke early morning and was unable to move. Something odd was happening to me.  I stumbled out of bed collapsing on the floor. My wife realised something serious was happening and called for an ambulance, at this point I was unable to sit up as I kept falling over.

The ambulance arrived very quickly and the crew were able immediately to take care of the situation. They suspected I had taken a stroke and this was confirmed after I was admitted to Stranraer Community Hospital.

I was now in safe hands. Over the next ten days, the care and attention I received in the stroke ward and the rehabilitation unit was excellent. My family were also kept up to date with my progress, nothing appeared to be too much trouble for the hospital  staff although they were extremely busy.

The After Care - In the time from discharge until the present I have been  well looked after by Elaine the Stroke Nurse at her Outpatient Clinic, Vari the Physiotherapy Department and home visits by Andrea and Sarah of the Occupational Therapy Team . 

In conclusion I can attest that I personally have nothing but praise for the NHS within Dumfries & Galloway

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service nearly 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 27/07/2022 at 15:01
Published on Care Opinion at 15:01

Dear thebigyin

I am sorry to hear that you suffered a stroke but am glad that it was rapidly ascertained what was happening so that you could be treated quickly. I do hope that your rehabilitation is progressing well.

It is very kind of you to take the time to thank all who treated you in the NHS. It is always lovely to receive good, positive feedback.

If you would like me to pass on your thanks to the ambulance crew who attended you could I ask you to contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion username and the address and date we attended. I can then arrange for the crew to be contended.

Kindest regards

David

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Response from Joan Pollard, Associate Director of Allied Health Professions, NHS Dumfries and Galloway nearly 2 years ago
Joan Pollard
Associate Director of Allied Health Professions,
NHS Dumfries and Galloway

Professional Lead for Allied Health Professions

Submitted on 27/07/2022 at 15:05
Published on Care Opinion at 15:05

Dear thebigyin,

Thank you for taking the time to share your story and hope you are recovering well. This must have been a really frightening time for you and the family and it is wonderful to hear that you received such good care both in the hospital and since you returned home. Elaine, Vari, Andrea and Sarah are great and dedicated members of staff and I will make certain that your feedback is shared with them.

Take care and hoping your rehabilitation progresses well.

Best wishes

Joan

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