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Wonderful and very caring

Story from nhs.uk

"Wonderful and very caring "

About: Royal Blackburn Hospital

After being let down by emergency dentist who refused to see my little 5 year old grandson who had developed a worrying dental abcess with fever and pain I can't thank this department enough! The surgeon who treated him was wonderful and arranged an emergency removal of tooth as well as pain relief and antibiotic treatment. In addition the staff were lovely and caring not only looking after my grandson but also his mum, making sure she was OK too. I can't thank you all enough.

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Responses

Response from Royal Blackburn Hospital nearly 2 years ago
Royal Blackburn Hospital

Submitted on 25/07/2022 at 09:39
Published on nhs.uk at 09:40

What a wonderful review for the staff in the Oral and Maxillofacial Surgery Department at Royal Blackburn Teaching Hospital following your grandson's recent visit with a dental abscess. Many thanks for taking the time to share this. Our staff always strive to deliver safe, personal and effective care and they will really appreciate your lovely feedback.

If there is anything further you would like to tell us about your experience then you can contact the Patient Experience Team at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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