I had never been I hospital or had surgey, so havimg being admitted for emergency gallbladder removal due to an infection I was very worried and scared.
But I had no need to be ward 30 were absolutely 100% amazing couldn't fault the staff what so ever all totaly amazing people. Everyone I came in to contact with were lovely so kind caring and compassionate, I have never in my life received such care from complete strangers, angels in unifom.
Surgery day came I was very scared the nurse in charge on ward 30 sat with me for a bit to reasure me. After losing my husband here at Burton almost 3 years ago all sorts were going though my head, she was so reassuring and comforting and helped me chill a little.
I didn't know when I was going for surgey but withinn10 mins they were ready.
I got ready worried again and one of the nurses came with me to theater and explained i was extremely anxious and the theater team were absolutely amazing.
They didn't rush they took the time to explain what was what when they were going to do - drugs and stickers wise obvs not the op.
They gave me a breather before going though.
Before I knew it I was in recovery and again meet by the same lovely staff kind caring compassionate warm loving reassuring gental people.
I spent a week in due to unexpected post op complications but the same level of care continued the whole way though.
I have never in my life felt so look after and cared for by strangers, from being in A&E - C-T - Ward 30- theater.
The whole time I was in I couldn't fault the service one bit. The cleaners were lovey the one lady on the catering staff went above and beyond because of my dietary issues, the ward staff the student staff the drs the surgeons everyone involed with my care were amazing.
Well and truly greatfull to them all.
Hopefully will receive the same treatment down at the treatment center with urology for the unexpected complication.
But thank you so much Burton hospital for having such amazing genuine lovey staff who do an amazing job - espically in the heatwave we jst had and still following covid restrictions as well.
Where do I send a thank you card to?
"Felt so at ease amazing forever grateful "
About: Burton Hospital Burton Hospital Burton-on-Trent DE13 0RB
Posted via nhs.uk
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