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Superb care and support

Story from nhs.uk

"Superb care and support "

About: Queen Elizabeth Hospital Birmingham

After A & E diagnosed me with an abscess, I was sent to ward 621 where the staff were unbelievable. Very caring and professional. Was in surgery in no time and everything was explained in perfect detail. Cannot fault the aftercare. Great team full of compassion and care. I left with all the information and paperwork needed. Thanks for looking after me. It’s really appreciated

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Responses

Response from Queen Elizabeth Hospital Birmingham nearly 2 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 11/08/2022 at 09:55
Published on nhs.uk at 16:17

Dear Gerard

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received from our wonderful colleagues on Ward 621 and that you were treated with so much compassion and care during your time here.

Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Best Wishes

James Cunningham

Assistant Patient Experience Manager at University Hospitals Birmingham

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