This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I was treated with care and compassion throughout

Posted By Jenws53

"I was treated with care and compassion throughout"

About: Royal Cornwall Hospital (Treliske) / Oral and Maxillofacial

(as the patient),

I would just like to commend the medical team in the Maxillofacial Clinic at RCH Treliske Hospital who took care of me on that day - Jamie, Jayne and Nicola worked together as a brilliant team.  My procedure  was fully explained to me, I was put at ease and reassured at every stage of the procedure and I was treated with care and compassion throughout.   My heartfelt thanks.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lucie Baker, Sister, Oral surgery,Orthodontic and Maxillofacial Unit, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Lucie Baker
Sister, Oral surgery,Orthodontic and Maxillofacial Unit,
Royal Cornwall Hospitals NHS Trust

Submitted on 21/07/2022 at 11:49
Published on Care Opinion at 11:49

Dear Jenws53,

Thank you so much for taking the time and trouble to provide us with such lovely feedback.

I am so pleased to hear that you were put at ease, reassured and that you were treated with care and compassion.

I will be sure to pass on your comments and thanks to Jamie, Jayne and Nicola who will be delighted to hear you were happy with the care you received during your visit to the department.

I wish you a speedy recovery and thank you once again for your feedback.

Kindest regards,

Lucie Baker (Unit Sister)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 21/07/2022 at 12:22
Published on Care Opinion at 12:22

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k