"Appalling experience "

My 91 yr old husband who has Parkinson's and is very hard of hearing needed to be seen due to a nasty wound on his shin, received from a fall, a few weeks back. This injury had got infected and was not smelling very good. He was seen by a triage nurse whose only concern was to see if he was still alive and take his temperature! She did not remove the covering to the wound to see what the problem was before sending him back to the waiting room. When asked how they could triage without looking at the problem he was told that was not their job. As it seemed nobody was going to treat this wound he left . I think it is appalling that an elderly person is treated in this casual haphazard way. Hopefully we have now managed to get an appointment at our GP tomorrow with a nurse. The triage nurse should be ashamed of her behaviour to an elderly patient. All she seemed to be concerned about was telling him about the rules and regulations and no concern for his wound all fall! It's disgusting behaviour