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"Amazing staff!"

About: Royal Bournemouth Hospital

I was really impressed with the staff when I had do visit the minor injuries section at A & E! I was seen quite quickly and the staff were lovely. One staff member in particular was just amazing with me. I had fractured my elbow and was in a lot of pain and this lovely greek female doctor/ nurse was so calming, helpful and attentive. She explained everything to me including how to reduce the pain as i kept moving my arm and this caused severe shooting pain. I was given an arm sling and a splint for my wrist which I also injured badly. So impressed with the service I received! Please pass my sincere thanks on to the staff in the minor injuries department and in particular the lovely nurse or doctor that attended to me.

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Responses

Response from James Rowden, Patient Engagement Liaison, University Hospitals Dorset NHS Foundation Trust nearly 2 years ago
James Rowden
Patient Engagement Liaison,
University Hospitals Dorset NHS Foundation Trust
Submitted on 19/07/2022 at 14:48
Published on Care Opinion at 14:48


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Dear D McGarr

Thank you for taking the time to send us feedback and it was so nice to receive such kind words, as I am sure it must have been a stressful and painful time for you so having such a caring attentive nurse/doctor looking after you must have been helpful.

We are pleased you found the care from the staff and the efficiency of the service to be so good and we will certainly share your kind comments with the staff and managers from the Emergency Department as they will certainly appreciate them.

We hope you are feeling more comfortable now and recovering well.

Regards

Patient Experience Team

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