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"What a pleasant surprise"

About: Urgent Community Response Mid Hants

(as a staff member posting for a patient/service user),

I would like to say what a pleasant surprise I had when I opened my door to two smiling faces announcing they were from Community Response. I had never heard of them before but I hope the organisation continues.

So nice to be able to say the problems I had and get a positive feedback and sound advice. They were so thorough with my examination and I felt confident they covered all my problems and at the end provided the solutions.

Even though I had different professionals everyday I felt confident in their diagnosis.

I will miss them when they do not come anymore but would like to say a big 'thank you' for your kindness and the time you took to listen.

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Responses

Response from Abigail Barkham, Divisional Clinical Lead for Physical Health Mid and North Hampshire, Mid and North Hampshire, Southern Health NHS Foundation Trust nearly 2 years ago
Abigail Barkham
Divisional Clinical Lead for Physical Health Mid and North Hampshire, Mid and North Hampshire,
Southern Health NHS Foundation Trust

I am the consultant for the Mid Hampshire Urgent Community Response service. Looking after individuals at home instead of hospital when it is safe to do so.

Submitted on 25/07/2022 at 15:21
Published on Care Opinion at 15:21


picture of Abigail Barkham

Thank you so much for taking the time to give us your comments on how you felt we did when we recently cared for you.

I will let the 'two smiling' face know how much it meant to you and that you felt confidently supported. Its important to feel confident in the care that you are getting from us. I also leased that even if you saw different professional you still felt there was good continuity

We wish you well in your recovery.

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