"A gold standard for the NHS"

I recently went to my GP with concerns about a breast lump. I was anxious but she was thorough and reassuring and referred me to the breast clinic at Gartnavel General hospital. I was surprised to receive an appointment for just 12 days after my GP appointment. The clinic staff are were all so caring and reassuring, they did their best to make me feel comfortable during uncomfortable procedures.

The way the clinic ran was so efficient as a one stop shop. I had results in writing 10 days after my appointment. I cannot praise this service and how it runs enough. Its exemplary. A gold standard for the NHS. I can't remember the names of all the staff who supported and cared for me but Avril, the radiologist was such a kind and caring professional while I underwent my first and second mammograms that day and Sian was such a supportive nurse while I had an ultrasound.

I'm sorry to say I can't remember the senior registrars name or nurses name who supported me during the biopsy but both were exceptional and thanks to all the staff - what was an anxious day wasn't a lonely day. Within 3 weeks of a GP appointment, I was seen and my concerns investigated and results received. I feel very grateful for the care I received.