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Smooth procedure and felt listened to

Posted By Mine56

"Smooth procedure and felt listened to"

About: Pilgrim Hospital / Gynaecology Pilgrim Hospital / X-ray and Scans

(as the patient),

Scan room first, made to feel valued not just another patient 

Ward 1B Woman health

The team were fabulous, made me feel relaxed, everything explained, student nurse present was asked it that was ok

Procedure went smoothly again explained what was about to happen and if I should be ready for a bit of pain

After procedure we spoke about findings, I was asked if there was anything I wanted to know.  Nothing was too much trouble no rushing pleasant experience 

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Responses

Response from Tracy Lingard, Staff Nurse, Gynae OP, United Lincolnshire Hospitals NHS Trust nearly 2 years ago
Tracy Lingard
Staff Nurse, Gynae OP,
United Lincolnshire Hospitals NHS Trust

Submitted on 11/07/2022 at 09:20
Published on Care Opinion at 09:20

Dear Mine56,

Thank you so much for taking the time to leave your feedback for us following your recent visit to the gynaecology outpatients department at Pilgrim Hospital. As a team we are committed to providing outstanding personal care and when patients take the time to leave positive feedback for us, We know we are getting this right. I am so pleased you felt the procedure went smoothly and the team explained everything to you, allowing you to feel more relaxed. I will ensure to share your kind words with the team. May I wish you well.

Take care

Tracy

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