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"Saved my life"

About: Wessex Clinical Van

(as a staff member posting for a patient/service user),

I suffer from really bad anxiety which makes it very difficult for me to leave my home. I have not been looking after myself or my home because of this and my mood was becoming increasingly low. 

The van and it's staff have been supporting me through a second course of treatment for Hepatitis C and I needed a blood test to see if the treatment had worked. Getting blood from my veins is impossible and the thought of leaving my home to do this was causing my mood to worsen even more.

I was reassured that the van would come to me and that only a blood test using blood from a finger would be needed.

Staff from the van took their time to listen to me about my mood and how bad things were getting for me and helped me to start to make some changes. A blood test was taken and I was contacted later in the day to be told that my treatment had been successful. 

The staff on the van helped me and not only did they give me brilliant news about my treatment but I have now started to take better care of myself and my home. 

I left a message to let them know that finding out my treatment has worked and taking time to listen to me and give me advice about support for my mood has I believe saved my life as I was in a place and no-one knew how bad it was. 

The work you do is very special and I can't thank you all enough. 

If you ever doubt what you do, you need to know that you probably saved my life. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sean Caddy, Wessex Clinical Van Coordinator, Wessex Clinical Van, Inclusion nearly 2 years ago
Sean Caddy
Wessex Clinical Van Coordinator, Wessex Clinical Van,
Inclusion
Submitted on 01/08/2022 at 16:12
Published on Care Opinion at 16:12


picture of Sean Caddy

Thank you for taking the time to give us your invaluable feedback about the service you received,

I am sorry to read that your anxiety had got to the stage where you were not able to leave the house, I am pleased that the van was able to support you in getting tested so that you know your treatment worked. I will pass you your comments to the Wessex Clinical Van Team.

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