"Great staff need better equipment"

I attended the opthalmology outpatients clinic supporting my elderly mother (she is 99 and very frail). The nurses could not have been kinder. Very professional consultant. BUT the staff were struggling with a lack of appropriate chairs to allow my mother to use the scanner! A simple piece of equipment but it meant that 4 nurses were tied up physically holding my mum during her assessment. A waste of skilled nurses time, uncomfortable and scary for the patient and increased close contact during times of covid. Please, please get some more chairs!!