"Very caring "

I came in today for a colonoscopy and gastroscopy. I had heard terrible stories of how painful these two procedures were and was very nervous. From the moment the first nurse started talking to me, I was put at ease and reassured. Both procedures were explained thoroughly. I cannot remember much from the moment I had the back of my mouth sprayed with local anaesthetic which means that the whole procedure was pain-free. The staff was knowledgeable and incredibly caring and reassuring and I want to thank them all.