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"Made her feel at ease"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a parent/guardian),

Thank you for the attention and wonderful care my daughter received today from all the staff in A&E for our 11 year old daughter. Extremely caring, kind and made her feel at ease. 

My daughter would like to work there as she says that everyone is so nice. 

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Responses

Response from Lewis Doult, Senior Charge Nurse, NHS Greater Glasgow and Clyde nearly 2 years ago
Lewis Doult
Senior Charge Nurse,
NHS Greater Glasgow and Clyde
Submitted on 06/07/2022 at 10:21
Published on Care Opinion at 10:21


picture of Lewis Doult

Hi Attended03/07/22,

I am sorry your daughter was unwell and needed to come to our Emergency Department. I hope she is feeling better now.

I am delighted to hear your feedback and I have shared this with the team who will be really pleased to heard your experience. I am particularly pleased that we may have inspired a future Emergency Department nurse!

Thank you for taking the time to tell us your story.

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