"Lack of care & being passed from pillar to post"

My Mum became very poorly Saturday morning, phoned 999 to be told not life threatening so referred to GP out of hours. GP told me that due to staffing issues no one available to see Mum at home so he phoned ambulance for Mum to be admitted to hospital.

3 hours later still waiting on ambulance, so we took Mum to hospital by car, arriving at AAU Forth Valley Royal Hospital, we were kept in waiting room as no beds available. Then we were told by a cleaner that hospital  is short staffed and Mum wouldn’t be seen for hours & hours, disgraceful, I’m shocked.

Mum has Advanced Lung Cancer and really needed medical attention, we were told to try AAU tomorrow. My Mum even more unwell and vomiting because of stress of getting to hospital, took her home, gave her morphine tablets that had been prescribed by Oncologist and put her to bed.

Lack of care & being passed from pillar to post an absolute disgrace, also Mum was recently in Queen Elizabeth Hospital Glasgow with a blood clot in leg due to Chemotherapy/ immunotherapy treatment. In my opinion Mum should definitely have been seen by a medical professional today because of health issues but sadly very let down by NHS Forth Valley, not a Nurse in sight in AAU and Domestic Staff giving out advice. I overheard one domestic saying that they were very short staffed.

After what we experienced today in Forth Valley Royal Hospital I am very concerned for my Mother’s welfare and Mum very put off seeking help either, because phoning 999 on two occasions on same day and also GP out of hours makes absolutely no difference.

Absolute shambles.

My Mum actually pleaded at one point for someone to give her an injection to put her out misery, disgraceful, I have lost all faith in the health service.

Mum at home in bed vomiting and in pain and my family and I trying to keep her comfortable.