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"Couldn't say a bad word about the care"

About: Craigavon Area Hospital / Trauma Ward

(as a staff member posting for a patient/service user),

My care has been good and I really couldn’t say a bad word about the care that I have been receiving as it has been spectacular. I always get anything I ask for which is a credit to the nursing staff that do a fantastic in facilitating this excellent level of care. The nurses have been so good and have made me feel so comfortable in the hospital... The doctors I have barely seen which is very frustrating as I am having difficulties with my arm and would like to have discussion with the staff about this to see if any improvements could be made or could I do anything to help it. I am in pain and was supposed to see the physios however I have not yet seen them. The food is not bad I couldn’t complain about it however it has been cold at times. There have been no issues I just wish I got more fact to face contact with my doctors

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Responses

Response from Louise Currie, Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services, Southern Health and Social Care Trust nearly 2 years ago
Louise Currie
Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services,
Southern Health and Social Care Trust

Professional Nursing Development Facilitator Lurgan Hospital ward 1, 2 ,3

Submitted on 07/07/2022 at 15:20
Published on Care Opinion at 15:20


Dear Matdw53,

My name is Louise and I am the Ward Sister on Trauma ward.

Thank you for taking the time to share you're feedback. I am glad your stay in Trauma Ward was a positive one and I will share this with all staff.

I am sorry you feel limited contact with Doctors. The ward round happens daily and there is always a Doctor on the ward. If you have any questions the Doctors and physiotherapy staff are happy to answer any questions you may have.

I hope you are recovering well and wish you a speedy recovery.

Kind regards

Louise

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