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"Not allowed medication any more"

About: The Barkantine Practice

Tried to see a doctor for 3 months but always unavailable. Condition deteriorated, sought care elsewhere and now in need of major treatment. Complained. As soon as complaint made my lifelong medication was cancelled leaving me without medication in a few days time. I was not shown basic, common decency by informing me of this seemingly negligent treatment - NO explanation, no attempt to contact - no phone call, message, email not even a letter. Complained - sent email demanding I attend for blood test. I know what blood tests may be required - but only one requested. Asked to see a doctor for explanation and was refused. Told the health care assistant (HCA)(someone with NO clinical training) would decide. I told the HCA what test should be taken.

So, my medical care appears to be up to me and the HCA.

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Responses

Response from The Barkantine Practice nearly 2 years ago
The Barkantine Practice
Submitted on 29/06/2022 at 15:54
Published on nhs.uk at 19:13


I am very very sorry to hear about your disappointment with us and I would like to assist you with making things right. As you have commented anonymously here, can I please request you send me an email at nelondon.barkantine@nhs.net so I can resolve this issue.

Best wishes

Complaint's Manager

Anne Namgbeh

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