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"I can honestly say those nurses are dedicated to their patients"

About: Downe Hospital / Cardiac Rehabilitation

(as a service user),

I am writing to you about my experience with the rehab clinic in Downe Hospital. I had a quadruple bypass in June last year. I was discharged after 5 days. I had no contact with any medical people. I felt completely abandoned and was in great pain physical and mentally, things were not going well. About 2 or 3 weeks later I got a phone call, it was the nurse from the rehab clinic in Downe Hospital. What a relief for me as I felt so lost. Just to talk to someone who understood what I was going through I then got an appointment to go and speak to the nurses face to face, then I got to start my rehab programme 2 weeks later. I went and spoke to people in the same position as me. Rehab lasted 6 weeks and I can honestly say those nurses are dedicated to their patients it's unbelievable the encouragement and positivity to me was just brilliant I can honestly say without the rehab team i may not be here today. 

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust nearly 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 04/07/2022 at 16:05
Published on Care Opinion at 16:05


picture of Conor Campbell

Hi aquiladq97

Thank you for sharing your story.

Great to hear how well Downe Hospital Cardiac Rehab Team has looked after you.

Your kind words have been shared to the team who are greatly appreciative.

I will raise the point regarding medical team post-discharge contact with patients and will come back to you once advised by appropriate service leadership.

Best wishes.

Conor

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