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Responsive service

Posted By septembergw84

"Responsive service"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

I could not book my appointment over the phone so I went there despite it saying it was by appointment only.  I was met by security by the door who took my number and said one of nurses will call me back in the next 10-15 mins. and they did.

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Responses

Response from Julia Barraclough, Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT nearly 2 years ago
Julia Barraclough
Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

Submitted on 29/06/2022 at 15:28
Published on Care Opinion at 15:28

picture of Julia Barraclough

Thank you for taking the time to provide feedback on the service you received. I'd like to apologise that you were unable to book an appointment over the phone but it is good to hear that we were able to book you an appointment when you attended the clinic.

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