"Poor GP service"

I would like to complain about my previous surgery whom I was with since birth. I have recently moved to a different practice as I feel they failed me on a mental health basis.

In the last two years my mental health has declined rapidly, to the point I don't wash, isolate myself and have thoughts of dying along with other things. Its a very difficult time for me now and I feel the have a part to play in that.

On a phone call recently I spoke to the practice nurse who told me that not every ill had a pill and that they couldn't help me. I did not want a pill, I needed help. I was phoning as I had severe anxiety and thoughts of dying.

As that call was cut short, I telephoned later and ask for a doctor. I spoke to a new doctor who said he couldn't help me either and the call ended. I had to go to a&e during GP hours.  The staff at Hairmyres A & E were brilliant, they gave me plenty of information, set me up with a Richmond Fellowship group and were going to do a CMHT referral.

I left there feeling reassured, that was all I needed.

The surgery have basically just given me whatever antidepressant I mentioned, instead of owning the situation. I have been on around 7 different antidepressants. It has been like Russian roulette with antidepressants.

I'm unhappy with the surgery as I feel their practices have made my illness much much worse. At times I am catatonic.

I would never wish anyone to feel the way I do, not being able to function has become a real health concern.